Privacy Policy

Last updated March 26, 2020

Who are we?

AZBAN FIXATION PRIVATE LIMITED, a company having its registered office at, 184, 13th Cross S.s Nagara BENGALURU Bangalore-560003 Karnataka, India (“we”, “our” or “us”) take the security of your personal data very seriously and are committed to protecting and respecting the privacy of the users (“you” or your”) of our ERIP Website and App (the “Platform”).

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What is this privacy notice for?

We may handle your personal data in connection with your use of the Platform. This privacy notice (together with our Terms and Conditions) set out, for the Platform, our collection and sharing practices, the uses to which personal data is put, the ways in which we protect it in accordance with the data protection laws and your privacy rights. Please read it carefully.

This Statement applies Personal Data processed by ERIP when you:

  • Visit this website (www.e-rip.in) and/or any other ERIP website(s) which reference or link to this Statement (collectively, “Website”).
  • Use, download, access, as applicable, any of our various internet-based offerings, including mobile platforms, software, or applications (collectively, “Services”).
  • Visit ERIP’s branded social media sites.
  • Receive communications from us, including emails, phone calls, or other electronic messages; or Data we collect.

We may handle your personal data in connection with your use of the Platform. This privacy notice (together with our Terms and Conditions) set out, for the Platform, our collection and sharing practices, the uses to which personal data is put, the ways in which we protect it in accordance with the data protection laws and your privacy rights. Please read it carefully.

We collect some information directly from you (for example, via forms you complete or products or Services you access, download, or otherwise obtain). Such information is generally limited to:

  • Name, Contact details, Email ID, IMEI, Device Details
  • Your communications with ERIP personnel.
  • Content you post on our social media sites.
  • Information you provide on the Website, such as online questionnaires, or feedback forms.
  • Information you provide when you subscribe to sms services.
  • Information you provide when you create your account, log-in credentials and information about your use of and preferences for the Services.
  • Other information is received indirectly from you via use of the Services (for example, from observing your actions on the Website or to provision you with account access).
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3. Such information is generally limited to:

Information regarding usage of the Services or Website via web logs collected automatically and passively using various technologies, which generally will not specifically identify you or other individuals. Examples may include IP addresses, Device details, browser types, domain names, and other anonymous statistical data regarding aggregate usage.

Lastly, we also collect Personal Data via other sources such as public records, publicly available sources or internet sites, vendors, data suppliers and service providers, commercially available marketing lists or registries, telephone directories, social network (such as LinkedIn), news outlets and related media. Such Personal Data collected via these sources is limited to business contact information, such as names, contact information, job titles, IP addresses, and LinkedIn and other social media profiles.

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Use of Personal Data

ERIP uses your Personal Data when: it is necessary to perform our obligations or exercise our contractual rights; we have a legitimate business interest to process such Personal Data; it is necessary to comply with applicable laws or regulations; we have your consent (where required under applicable law) to use your information (where we rely on your consent, you have the right to withdraw consent by contacting us as set forth below).

Such legal reasons are identified for the following common instances:
Administering our Website and Providing Services: Personal Data is processed to perform our contractual obligations, where applicable. In instances where we have not entered into a contract with you, such processing is based on our legitimate interest to manage and promote our business, operate and administer the Website, provide and improve the Services, and to provide requested content (for example, when you request a quote on our website).

User Registration: In accordance with our contractual obligations or legitimate interest to provide Services, when you register for an account with ERIP, we process your Personal Data as needed to register and administer your account, provide technical and client support and training, verify your identity, and send important account, and Services information.

Support Requests: If you request that ERIP contacts you (for example, for any queries related to products and services), or if you contact us by means available on website, we process your Personal Data to the extent it is necessary for our legitimate interest in fulfilling your requests and communicating with you, or as is required by contractual obligations.

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Compliance; Security and Functionality of Website and Services:

For our legitimate interests in ensuring adherence to relevant terms, we process your Personal Data to review compliance with the applicable usage. Personal Data is also processed by tracking use of the Website and Services, to perform our contractual obligations, where applicable, to provide a secure and functional experience. In instances where we have not entered into a contract with you, such processing is based on our legitimate interest in promoting the safety and security of the Website, Services, systems and applications and in protecting our rights and the rights of others, whereby we reserve the right to monitor, investigate and report any attempts to breach the security of the Website or Services, verify accounts and activity, and enforce our terms and policies.

Improving Website and Services; Developing Offerings:

We process your Personal Data to analyze trends, usage, and interactions with the Website and Services to the extent it is necessary for our legitimate interest in improving the Website and Services, developing new offerings, and providing individuals with tailored content and to personalize your experience with our Services. In certain instances, we will process your Personal Data for such development by directly seeking your input. (for example, through feedback surveys).

Marketing Communications; Advertisement:

It is our legitimate business interest to promote our Website and Services, grow our company, and advertise our offerings (whether via direct marketing or providing personalized content advertisements), and as such we will process your Personal Data by sending certain marketing information and other communications solely as necessary to reflect such legitimate interests, or, if applicable, to the extent you have provided your prior consent.

Payments:

In the instances where you have provided financial information to us, ERIP will process your Personal Data to verify such information and to collect/process payments solely as needed to complete a transaction and perform our contractual obligations. Legal Obligations: We may be required to process Personal Data for legal and compliance reasons we believe to be necessary or appropriate under applicable law. Such processing may be required to: respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities; enforce our terms of service or other terms and conditions; or protect our rights, privacy, safety, or property, or those of other persons.Tracking users’ use of the Platform

We use various tools, and collect various information, to assess how you use and interact with the Platform, including information about your visit, such as your IP address, details of your computer systems, device ID, browser detail and location, connections, or any information that we may collect through the use of cookies, web beacons/gifts, and Behavioral targeting/re-targeting. In most cases this data will be collected automatically. You can find more information about our use of this type of technology in our Cookies Policy.

Disclosure of your Information

ERIP may share Personal Data as follows:
Contracted Service Providers. As necessary to provide the Services, conduct our business operations, or when we believe that applicable law permits or requires disclosure, we may share Personal Data with contracted service providers, including entities which provide for hosting and system administration, payment processing, analytics, marketing, data enrichment, or client support, to the extent necessary and in accordance with the legal bases set forth above. These service providers only receive Personal Data necessary to fulfill the services they provide to ERIP. Under no circumstances are such service providers permitted to use obtained Personal Data for any purpose other than to provide ERIP with the designated services.

Security of personal information

All information you provide to us is stored on our or our subcontractors’ secure servers and accessed and used subject to our security policies and standards. We have provided OTP based access to your account. You should keep this OTP confidential and not share it with anyone else including anyone who works for us. We restrict access to your personal data to those employees of ours, our affiliates, and third-party service providers who reasonably need it to provide products or services. We have implemented commercially reasonable physical, electronic, procedural, administrative, and technical safeguards in a way that complies with the security requirements of data protection laws to protect your personal data, located in the countries where we are based from any unauthorized access. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of these systems, nor can we guarantee that information supplied by you or on your behalf cannot be intercepted while being transmitted over the Internet.